Terms and Conditions
Please read and understand the following terms and conditions as they are binding for all ticket purchases.
By purchasing the ticket, you (“Ticket Holder”) agree to be bound by the Terms and Conditions of sale specified herein and any other provision as may be specified from time to time by Williamsport Escapes (“Williamsport Escapes Owner”) or Licensee (”Venue Owner”). The Williamsport Escapes Owner, their agents or employees shall not be liable for any death, personal injury, loss, damage however caused while in the venue, location or place related to Williamsport Escapes Game (“Room”) nor are they liable for any complaints, claims, refunds, or exchange for any reason, including without limitation, cancellation or postponement of the Williamsport Escapes Game. Booking fees and handling fees shall not be refundable. Any refunds shall be made only at Williamsport Escapes management’s discretion. Tickets are sold subject to the following conditions:
(1) You have expressly agreed to participate, join, enter, use, play and/or access to Williamsport Escapes Games at your sole risk. To the fullest extent permissible by applicable law, Williamsport Escapes Owner disclaims all warranties, express or implied, including but not limited to, implied warranties, merchantability or fitness for the operation of the Williamsport Escapes Games. Williamsport Escapes Owner does not warrant the reliability, accuracy, completeness, current or error-free of the product, content and materials included, used or deployed on the Room. If a product, content or material is not as described, you have expressly waive the right to claim any damages and/or losses including but not limited to direct, indirect, incidental, punitive, and consequential damages derive from such use or reliance of the description of the product, content or material.
(2) All items including but not limited to your personal belongings, stuff, object, luggage, baggage, watches, wallet, item and/or property, shall be kept by you at your sole risk. In any event, Williamsport Escapes Owner including the employee or agent shall not be held liable or responsible for any loss of your personal belongings, stuff, object, luggage, baggage, watches, wallet, item and/or property, either within the Room or outside of Room. The risk of loss for your personal belongings, stuff, object, luggage, baggage, watches, wallet, item and/or property shall be borne by you upon entrance on the Room or engagement with the Williamsport Escapes Business.
(3) To the fullest extend permissible by applicable law; Williamsport Escapes Owner including the employee or agent shall not be responsible for any risk, hazard, danger, security, thread, safety and/or protection for Williamsport Escapes Game. You shall be solely responsible, answerable, accountable for your personal safety, security, body condition, disease transmission, pregnancy, health condition, while you participate, join, enter, use, play and/or access to Williamsport Escapes Games. Williamsport Escapes Owner hereby expressly warn, caution, advise, inform and/or notify that the Williamsport Escapes Game may be dangerous, hazardous, risky, and unsafe, insecure to you and you shall be duly informed, notified and understand the underlying danger, risk, hazard of the Williamsport Escapes Game and shall further confirmed, ensure and guard against your body condition and personal safety for the Williamsport Escapes Game.
(4) You undertake to behave, conduct, perform, carry out, execute, achieve and complete the Williamsport Escapes Game in accordance to the instruction, command and rules specified by Williamsport Escapes Owner failing which Williamsport Escapes Owner including the employee or agent shall have the right and power to decline or refuse your entry to the Room.
(5) You shall not be allowed to record, capture or snap any photograph, video, film, tape, audio recording whatsoever before, during and after the Williamsport Escapes Games save and except with the explicit permission of Williamsport Escapes Owner . If such recording activity is found within the Room, Williamsport Escapes Owner including the employee or agent shall reserve the power, authority and consent expressly granted by you to delete, remove or transfer such recording to any device, media or hardware owned by Williamsport Escapes Owner or Venue Owner, the copyright of such recordings will deemed automatically granted by you to Williamsport Escapes Owner or Venue Owner.
(6) You have further agreed to put on the wristband distributed by Williamsport Escapes Owner including the employee or agent before entering into the Room or start the Williamsport Escapes Game failing which Williamsport Escapes Owner including the employee or agent shall have the right and power to decline or refuse your entry to the Room.
(7) You undertake not to carry or bring any dangerous, harmful or hazardous object into the Room including but not limited to sharp object, explosive items, weapon or item deemed to be dangerous or harmful to other visitors on the Room. In the event if such item or object is found, Williamsport Escapes Owner including the employee or agent shall have the power, authority and consent expressly granted by you to remove and confiscate such item or object and further decline or refuse your entry to the Room.
(8) You shall not enter the Room under the influence of drugs or intoxicated, failing which Williamsport Escapes Owner including the employee or agent shall reserve all rights and power to decline or refuse your entry to the Room. If you are found to be under such influence, Williamsport Escapes Owner including the employee or agent shall have the power, authority and consent expressly granted by you to remove and confiscate such alcohol, drug or liquor without any compensation, remedy or damages and shall reserves all rights and authority to take the necessary legal action to ensure reputation of Williamsport Escapes business remain intact and guard against any risk or harm towards the Williamsport Escapes business. All losses, damages or legal costs derive from such incident shall be solely borne by you.
(9) You shall be responsible to wear the proper and suitable attire including but not limited to footwear and clothing before the commencement of the Williamsport Escapes Game.
(10) The website is owned and operated by Williamsport Escapes. The company holds the right to amend or vary these Terms and conditions including any of the contents of the website from time to time at its sole discretion without prior notice. The hereinafter terms apply to the use by any visitor of the Williamsport Escapes Website and should be read carefully before any use:
(10a) Williamsport Escapes does its best to supply you with the most current and accurate information on its website.
(10b) The Williamsport Escapes website is for your personal and non-commercial use. You may not modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website.
(10c) You are not permitted to link to or use all or any part of the Williamsport Escapes’ website for any purpose which is fraudulent, unlawful, defamatory, harmful, obscene or objectionable.
(10d) You accept that the Internet is not fully secure. Williamsport Escapes will take all appropriate steps to protect the security of any payment card information though Williamsport Escapes shall not be liable for any damage that you may suffer as a result of the loss of confidentiality of any such information.
(10e) Williamsport Escapes shall not be liable to any person for any direct or indirect, consequential or incidental damages, including (without limitation) lost profits or revenues, loss of opportunity, costs of replacement goods or services, loss or damage to data or business interruption, arising out of any use of the website.
(11) Nothing in these terms and conditions is intended to affect your statutory rights.
(12) Although it will certainly make the game more difficult, 2 players can complete the game. We recommend 4-8 players for an optimum experience.
(13) The trademarks and logos displayed on the website are the property of Williamsport Escapes. You are not permitted to use these without the prior written permission of Williamsport Escapes and you accept that any such use may constitute an infringement of the relevant proprietor’s rights.
(14) These terms and conditions and any contract concluded incorporating these terms and conditions shall be governed by English law and all disputes shall be submitted to the exclusive jurisdiction of the English courts.
(15) Nothing contained in any contract is intended to be enforceable pursuant to the contracts (Rights of Third Parties) Act 1999 by any third party.
(16) All the terms of any contract are included or assigned to within these terms and conditions.
(17) Williamsport Escapes’ website may contain hyperlinks to third party websites. The operation of those websites is out of Williamsport Escapes’ control and you use them at your own risk.
(18) Williamsport Escapes collects and stores your personal details without disclosing it to any 3rd party and is dedicated to ensure that the privacy of your personal information is protected.
(19) Williamsport Escapes recommends teams to arrive on time. The 60 minute timer will start running as per the allocated time schedule.
(20) Due to the nature of the game no recordings can be taken inside the room.
(21) Williamsport Escapes expects her visitors not to disclose any details of the game directly or indirectly to the public.
(22) Williamsport Escapes may contact you from time to time with offers and promotions via email or phone.
(23) Williamsport Escapes is entitled to charge the guests for any damage, which is intentional or caused by misuse of items.
(24) While you are at our premises, you must ensure to conform to our codes and regulations, adopt proper standards of behavior, and cooperate with our employees having security responsibilities.
(25) Williamsport Escapes doesn’t tolerate any kind of bullying or harassment towards its employees.
(26) Only person(s) who are at least 18 years of age are permitted to book a room.
(27) It is your responsibility to check that any tickets issued to you are accurate.
(28) If you wish to transfer your Room(s) into someone else’s name, you must contact Williamsport Escapes by either email or telephone at least two hours before the start of the game. Williamsport Escapes may refuse this facility.
(29) Games may not be transferred or resold for commercial purposes or at a premium. If a Game is transferred or resold in breach of this condition, the bearer of the Game or the person claiming the right to attend the event will be refused admission to the game.
(30) You are entirely responsible for entering your details correctly on the Online Booking Form. By submitting an Online Booking Form you warrant to Williamsport Escapes that all details supplied by you are true and accurate.
(31) You receive the confirmation of your booking via email only. Williamsport Escapes is not sending confirmation via post or text message.
(32) Online bookings can only be made up to 3 months in advance, exception may happen if contacting Williamsport Escapes via email or phone.
(33) A booking becomes a no-show and entry will be declined if the team is late 30 minutes or more. In such a situation the money is not refundable and the booking is not changeable.
(34) The price (excluding VAT) of a game is stated on the Williamsport Escapes website of the Booking section.
(35) The price is set according to number of people in a room and to the timing of the week.
(36) Bookings can be made online on the Williamsport Escapes website, via phone, email or in person.
(37) Any major credit or debit card is accepted to settle the payment.
(38) Full payment is required at the time of booking.
(39) Williamsport Escapes is a live event so once the booking is confirmed; refunds, cancellations or reschedules are not accepted.
(40) In case less people attending the game than it is booked for the price difference will not be reimbursed.
(41) If more people attending the game than it is booked for (up to 6 persons a room) the price difference can be settled upon arrival to the game.
(42) If you need to contact Williamsport Escapes you can do so using any of the following methods:
Mail: Williamsport Escapes, 201 Basin Street, Williamsport, PA 17701
(43) This Room is operated by Williamsport Escapes (we or us). We have our registered office at 201 Basin Street Williamsport, PA 17701
(44) Each Williamsport Escapes player will be instructed before their game by their assigned local GameMaster. After learning the rules of the game, each player will participate in the game at their own risk. Also, Williamsport Escapes is not liable for any (personal or equipment) damages caused by game room misuse or not following the rules described before the game.
(45) If you are late for more than 30 minutes of the original time of your booking, the reservation becomes a no-show automatically and you won’t be able to start your game. To re-book another slot must be of your own expenses and according to current availability.
(46) Drinks and food may not be brought into the Game Rooms.
(47) To be admitted you must confirm the full name of the booker and might be asked to confirm phone number and email address.
(47) We recommend players are above the age of 13, however some game components may be too difficult for younger players. Players under 18 must be accompanied by a paying adult. We cannot admit children under the age of 7.