Frequently Asked Questions

Can I just walk in and play?

All experiences are by appointment only. You can book here. Please contact us if you have questions about booking in advance.

Am I actually locked in the room?

Yes, and no. Your game master will provide your team with an emergency code to exit the room at any time. Keep in mind this will not stop the clock, so you should use the restroom before game play.

What if I show up late?

The game time will start promptly at your booking time. We will do our best to accommodate late arrivals, however this is not a guarantee.

When should I arrive?

Please arrive 15 minutes prior to your booking time. You have to sign waivers and we need to get you pumped up! We would hate for you to miss your start time due to formalities.

Can I change my reservation?

Yes. You will receive an email that will give you all of the details on how to change a reservation. Reservations can be changed up to 24 hours in advance.

Can I cancel my reservation?

You cannot cancel your reservation, however you can change your reservation up to 24 hours in advance.

How much does it cost?

$25 per person.

How do I book?

Click the “Book” tab at the top of the page. Choose the number of participants, then the time. Cost is $25 per person. All booking is done online. Don’t forget to check your email after booking!

Is there an age limit?

Our escape games are fun for most ages. We recommend players are above the age of 13. Players under 18 must be accompanied by a paying adult. Please contact us if you have questions about younger players.

Will I be participating with other players?

If you do not book the entire room there is a chance you will be playing with other participants. This can make the game more exciting!

How long does this actually take?

You will spend about an hour and a half with us. We ask you arrive 15 minutes prior to booking time to go over rules, after the room we will take team photos!

Is it scary?

Not at all! Our rooms are designed for players to have a fun experience without feeling uneasy. It’s good, clean fun. So, families are welcomed and encouraged!

Is there a minimum number of players?

Although it will certainly make the game more difficult, 2 players can complete the game. We recommend 4-8 players for an optimum experience.

More questions? Contact us.

*Our staff reserves the right to refuse service to players that appear intoxicated WITHOUT a refund. Please play responsibly. At max, the game is an hour and you will have plenty of time to go celebrate with your team after your experience.*